HOW CAN WE HELP YOU!

1. Where does the ferry embark and disembark at Langkawi/Medan?

At Kuah Jetty in Langkawi and Belawan in Medan.

2. How long does a tourist (M'sian) need to stay in Langkawi before they are entitle to buy duty free goods?

For M'sian they must stay at least 48 hours to entitle for buying any duty free items.

3. What type of duty free items and amount are we allow to spend?

You are allow to buy 1 slot of cigarettes, 1 liter of liquor and any duty free item not more than RM500 per person.

4. What type of ferry are you using?

We are using high speed ferry for all our destination. It takes us 1.5 hour to Pulau Payar, 2 hours 45 minutes to Langkawi and 6 hours to Belawan, Indonesia.

5. Are your passengers insured?

Yes, all passengers on board the ferry are insured.

6. What time must we be at the port?

You must check-in half an hour before departure for any domestic departure and 1 hour for international departure.

7. If we joined your LDD package, are we allow to use the ticket to return on the next day?

Yes, you are allow to utilized the ticket for next day journey, but you must inform our ticketing staff upon purchase of your ticket.

8. What type of food are you providing us with the package?

We provide oriental meals (Halal) at Water Front Seafood Restaurant.

9. Does your package tour include entrance fee?

No, entrance fee is not included in our package tour.

10. Can you arrange us for hotel accomodation?

You may refer to our hotel list to suit your budget.

THE PEOPLE

Malaysia is a truly multicultural country with a population of over 20 million comprising Malays, Chinese, Indians and a host of other ethnic groups. Bahasa Malaysia is the national language although English is very widely spoken.

CLIMATE & CLOTHING

Malaysia has an equatorial climate with relatively uniform temperatures throughout the year ranging from 32^oC during the day to 22^oC during the night. It is slightly cooler in the hill country areas and rainfall is common throughout the year. Light comfortable clothing is the norm with lightweight woolens required for visits to highland areas.

TIME

Standard Malaysian time is GMT +8.

CURRENCY

The Ringgit Malaysia (RM) is the official currency. Visitors entering the country have to take note of the currency regulations for restricting the import and export of the Ringgit Malaysia and other foreign currency out of and into Malaysia. Under these regulations, all travelers must fill in the Travelers Declaration Form (TDF) upon arrival and before departure at the airport.

The US Dollar is officially pegged at RM3.80 to US$1.00.

TIPPING IN MALAYSIA

Tipping is not a sensitive topic in Malaysia, where 5% of government tax and service charges may or may not be included in hotel and restaurant bills, but in any case, further tips are not expected. Tips should give you an idea of how to reward good service without causing anyone to "lose face" in Malaysia.

ENTRY REQUIREMENTS

Visitors to Malaysia must be in possession of a valid passport or travel document with a minimum validity of six months beyond the intended visited period. Most nationalities do not require visas for social or business visits.

For further information, please check with the nearest Malaysian Diplomatic Mission or Tourism Malaysia Office.

AVOIDING SEASICKNESS

Symptoms: Nausea, Stomach cramps and Vomitting

Recommended remedies:
(1)  Transderm Scopolaminie (a patch applied behind the ear). Available only by prescription
(2)  Benadryl pills
(3)  Strap on a sea-band wristband the minute you embark

To further guard against seasickness, eat very lightly before embark. Drinking ginger ale or taking ginger capsules is a favorite all natural way to ease seasickness.

SUN CARE TIPS

Here are several important sun care facts to keep in mind on your next cruise. A serious sunburn can spoil a great vacation.

Select a sunscreen that blocks enough UV rays to adequately protect your skin type.

Follow product directions carefully. Apply sun portection products generously and evenly 15 minutes prior to sun exposure. Reapply occasionally and after swimming, excessive perspiration, or toweling.

Avoid sun exposure during the peak hours between 10:00 a.m. and 3:00 p.m. You can cut down on the overall exposure received by spending intermittent periods of time in the shade.

Surfaces such as water, sand, snow, and pavement all reflect and intensify exposure. Because of this you can still get burned even when wearing a hat or sitting in the shade.

Many medications, including certain antibiotics, heart and blood pressure medicines, antihistimines and antidepressants, can cause photosensitive reactions when the user is exposed to sunlight. This can result in an unusual "sunburn", or a rash or other allergic-type reaction to the skin. Individual sensitivities vary widely and may not happen to every user, every time. Consult your physician or pharmacist before sun exposure when using ANY medication.

Some fragrances can also cause photosensitive reactions wherever they are applied to the skin. Examples of these are bergamot, citron, lavender, sandalwood, and musk.

Teach children about the importance of sun protection. 80% of all sun damage to the skin occurs before the age of 18.